PLEASE READ THIS REFUND POLICY CAREFULLY.
We offer email blast services on a Month-to-Month and an Annual contract service, you
may cancel a "Month-to-Month" account at any time. You may cancel your "Annual"
account at any time after the one-year commitment has completed. Your subscription
fee is prepaid so we simply require that you cancel prior to your monthly renewal date or
you will be charged your next month's subscription fee.
To cancel your account, please email customerservice [at] propertysend.com and let us
know you'd like to cancel your services. You may also use the cancellation option on the
payment history page of your account. Your account will remain accessible and active
up until the day before your renewal date. After that date, you will have access to your
account but will not be able to send emails.
PLEASE NOTE THAT UNTIL YOU PROVIDE US WITH A COMPLETED
CANCELLATION REQUEST, YOUR ACCOUNT WILL BE CHARGED MONTHLY (OR
ANNUALLY, IF THAT IS YOUR ACCOUNT TYPE) FOR YOUR SUBSCRIPTION FEE.
INACTIVITY IN YOUR ACCOUNT WILL NOT CONSTITUTE A CANCELLATION. YOU
WILL BE RESPONSIBLE FOR ANY OUTSTANDING BALANCES AS WELL AS
RELATED COLLECTION COSTS. IF, FOR ANY REASON, YOU, "THE CLIENT", ARE
RESPONSIBLE FOR CANCELING YOUR ACCOUNT.
PropertySend does not provide refund services for electronic email marketing. If there is
an error in your email blast that is caused by PropertySend, we may issue you a free
email blast to resend the email. If the error is made by you, PropertySend shall not
issue any credit for the mistake. No refunds will be given.
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